Privacy Policy — TPC Consult

Last updated: November 24, 2025

1) Who we are (Data Controller)

TPC Consult LLC (“TPC Consult”, “we”, “us”, “our”).

Business Entity & Registered Address:

TPC Consult LLC

Address: 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA

Email: [email protected] | Phone: +1 872 246 7888

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, applications, consulting, automation, and AI implementation services (collectively, the “Services”).

By using the Services, you agree to this Policy and any updates posted here.

2) What we collect

We collect information you provide directly and information collected automatically.

A. Information you provide

Identity & contact: name, email, phone number, billing address, and company details.

Account data: username, password, profile information, or form submissions.

Payment data: processed securely via Stripe, PayPal, GoHighLevel Payments, or Wise. We receive limited transaction metadata (e.g., last 4 digits, card brand, payment status) but never store full card numbers.

Communications: messages, forms, support tickets, calls, survey responses, testimonials, and video/audio content you upload or share.

Consulting or project data: business context, workflow information, automation preferences, and implementation goals (optional).

B. Information collected automatically

Usage & device data: IP address, device identifiers, browser type, OS, pages viewed, actions taken, and session duration.

Cookies & similar technologies: used to remember preferences, analyze performance, and personalize experience.

Approximate location: derived from IP address for fraud prevention, compliance, and localization.

C. Sources

Directly from you;

From our processors/sub-processors (payment, analytics, CRM, automation tools);

From publicly available business information where permitted by law.

3) How we use information (purposes & legal bases)

To provide and operate the Services (contractual necessity).

To process payments, subscriptions, and client access (contract; legitimate interests; legal obligation).

To ensure account management, support, and security (legitimate interests; legal obligation).

To send marketing updates, newsletters, and product information (consent or legitimate interests).

To personalize experiences, improve analytics, and optimize systems (legitimate interests).

For legal compliance, enforcement, and dispute resolution (legal obligation; legitimate interests).

To publish testimonials and case studies (with your consent, which can be withdrawn at any time).

4) Marketing: Email & SMS

By opting in, you agree to receive automated marketing communications (email and SMS).

Consent is not a condition of purchase. Message and data rates may apply.

Reply STOP to unsubscribe from SMS, or use email unsubscribe links.

We may use platforms like GoHighLevel or Twilio for delivery, but we do not sell or rent your contact information.

5) Cookies & tracking

We use necessary, functional, and analytical cookies and pixels (e.g., Google Analytics 4, Meta Pixel, LinkedIn Insight, Hotjar) to improve our Services.

EEA/UK/CH visitors: consent (opt-in) is required except for strictly necessary cookies.

US & other regions: you may opt out via browser settings or our cookie banner.

You can manage preferences anytime via your cookie banner or tools like:

https://optout.aboutads.info

6) Sharing of information

We do not sell personal information. We share data only with trusted service providers:

Processors: hosting, analytics, CRM, payments (Stripe, PayPal, GoHighLevel, Wise), customer support, and security vendors.

Business transfers: in the event of a merger, acquisition, financing, or sale of assets.

Legal disclosures: when required by law or to protect rights, security, and prevent fraud.

7) International transfers

TPC Consult and its holding company operate from the United States.

Where personal data is transferred internationally (e.g., from the EEA/UK/Switzerland), we rely on appropriate safeguards, including Standard Contractual Clauses (SCCs) and supplementary measures.

8) Data retention

We retain data for as long as necessary to deliver our Services, comply with law, resolve disputes, and enforce agreements. Retention duration depends on account activity, legal requirements, and fraud prevention standards.

9) Your rights

A. EEA/UK/Swiss residents (GDPR/UK-GDPR)

You may have rights to access, rectify, erase, restrict, object, port, and withdraw consent.

You can also lodge a complaint with your data protection authority.

Contact: [email protected] (subject: “Privacy Request”).

B. California residents (CCPA/CPRA)

You may request to access, correct, or delete your personal data and restrict sensitive data processing.

We do not sell or share personal information as defined by CCPA/CPRA.

We will not discriminate against you for exercising your rights.

Submit requests to [email protected].

C. Other regions

We honor applicable local privacy rights upon verified request.

10) Children

TPC Consult’s Services are intended for business professionals aged 18+.

We do not knowingly collect data from minors. If such data is discovered, it will be deleted immediately.

11) Security

We implement technical and organizational measures to protect personal information, including encryption, restricted access, and secure hosting.

No system is completely secure, but we maintain industry-aligned best practices.

12) Third-party links

Our Services may contain links to third-party websites.

We are not responsible for their content or privacy practices.

13) Updates to this Policy

We may revise this Privacy Policy periodically.

When we do, we will update the “Last updated” date and may notify you if significant changes occur.

14) Contact

TPC Consult — operated by NM Marketing LLC

1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA

Email: [email protected] | Phone: +1 872 246 7888